Privacy Policy

1. Introduction

Aathorize ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our authentication service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication data
• Profile information and preferences
• Payment and billing information
• Communication records and support interactions

2.2 Technical Information

We automatically collect certain technical information:

• IP addresses and device identifiers
• Browser type and version
• Operating system information
• Usage patterns and analytics data
• Log files and error reports

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze service usage.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our authentication services
• Processing transactions and managing accounts
• Improving service quality and user experience
• Communicating with users about service updates
• Providing customer support and technical assistance
• Ensuring security and preventing fraud
• Complying with legal obligations
• Analytics and service optimization

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist in operating our service, subject to confidentiality agreements.

4.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies Policy

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze service usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences, but disabling cookies may affect service functionality.

9. Third-Party Services

Our service may integrate with third-party services (such as social media platforms for authentication). These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or service notifications.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Compliance

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000 of India.